Celebrate this Memorial Day weekend with our exclusive sale! From now until May 27, 2024, enjoy 10% off on most purchases during check out.

Shipping & Return

Shipping Cost

Shipping cost is automatically calculated for all shipments.

Delivery Signature Required

We require a signature for delivery for all orders over $250.
We reserve the right to require signature on any order.

Shipping to P.O. Box / APO Box

If you have chosen to ship your parcel to a P.O. or APO Box, the delivery service must be provided by the USPS.  No exceptions. Keep in mind some order require a signature on delivery.

Shipping Times

Most orders that are paid via credit card or PayPal will usually ship within 1-2 business days as long as the item is in stock.

Custom order shipping times vary based on the order, please see product description or contact us for a estimated quote.

Pre-Order & Back-Order shipping times vary based on the order, please see product description or contact us for a estimated quote.

If you believe a parcel has been stolen or lost after it has been delivered, you must contact the local authorities and notify Squeaky’s Trains & Things LLC Immediately through e-mail, support ticket or live chat.

Pre-Order Shipping Times

  • We will do our best to ship Pre-Order Products in accordance with their expected ship date. If this changes, we'll do our best to let you know.
  • You are responsible for keeping your shipping and contact information up-to-date to ensure proper shipment of any Pre-Order Products. Please email us at support@squeakystrains.com if you need to update any of this information.

Returns, Refunds And Exchanges

You have 30 days, from date of purchase, to return or exchange an item(s) in good and unopened condition.

Any discrepancies or damages with shipments received must be reported within 14 days upon delivery. In the event an item(s) is damaged upon delivery, wrong item(s) were sent, if there were any overages or shortages, please email us at support@squeakystrains.com or contact Live Chat.

We will address and rectify any issues should you have any. We may choose to test returned shipments.  If a returned product is tested and found to be free of defect, Squeaky’s Trains & Things LLC will not replace the item. 

Squeaky’s Trains & Things LLC reserves the sole right to refuse the return of any item in which the purchaser has made previous multiple returns or if the product has been used. In addition, we will not accept orders from customers that have demonstrated a high incidence of returns after purchase.

Shipping, handling, and insurance charges are non-refundable. Shipping will be charged to the customer from any returns that are part of a free shipping program. Shipping cost will be deducted from customers refund.

Order cancellation requests must be submitted, via e-mail (support@squeakystrains.com) or live chat, before the order is shipped.

Oversized And/Or Heavy Packages

Oversized and/or heavy packages that have dimensional weight charges will incur additional shipping charges as imposed by all shipping carriers (FedEx, UPS, USPS, DHL).

Customers will be charged the actual cost of shipping (Plus a $3.00 handling fee). Items may include, but not limited to: Transformers, Track, Sets, Expansion Packs, and more. Contact for details. Please Note these types of orders will incur additional freight charges and will be added by Squeaky’s Trains at the time of order processing and will not be reflected on the final order checkout page.

Based on 395 reviews
Decoder Buddy

Great product with a great shop to do business with.

Knuckle cupplers

Recieved in good order
Supposed to get free shipping, did not.

I am very pleased with both engines will shop at your store more frequently thank you for the speedy delivery

Blunami 4408 Decoders

I love the various Soundtraxx Blunami 4408 decoders. They are extremely versatile and offer lots of user customizable features. I have been using them in multiple 3 Rail O scale models. Compared to other options this is much cheaper and offers more. Highly recommend these products.

Dust Monkeys

So far these seam to work well for keeping the dust off the track. Squeaky's had a good price and fair shipping. Would buy from them again.

Wicked Wanda's

Delicate model, good instructions except when you get to the roof - no
explanation of the shingles.

Great transaction!

The item I wanted was easy to find, shipping was fast and the price was great. Valued seller.

1st time buyer

I was very happy with the ease of purchase, communication and quick shipment. Will be a returning customer.

grandsons 1st train

every thing was so exciting for him to get all set up and he started the train for the 1st time his eyes were on fire

Walthers Mainline 910-10323 | EMD SD60M with 3-Piece Windshield - Standard DC - Union Pacific® #2300 | HO Scale
Jasen D.
Great locomotive

Just getting back into the hobby after 30 years and I am very impressed how nice these new locomotives run. Very smooth and quiet

cute house. scale seems nice

But mostly I like Squeaky's Trains for great pricing! Thanks Squeaky's!

Just what the doctor ordered

Work, looks as described. Just what I was looking for and needed.

DCC ESU Decoder Tester

Very pleased with my purchase have not had a chance to use it yet. Looking forward to fine tuning and setting up ESU decoders.

Kato curved unitrack

Was very happy that it came right away and was well packaged. It was also priced lower than the other shops and will definitely order again!

Kadee 634 centering spring

They will do the job is why I got them for wheel pickup power

great service

Very well packaged and received timely. Will use for sure again.

Hands On

I ordered two batteries separatly by accident. Thought about about calling to combine them but i never got around to it. Squeaky's combined them anyway, probably saving me shipping cost. Also, after 2 battery fires (batteries not from Squeakys) I now exclusively use MTO battery packs which are somewhat hard to find. Squeaky's tries to keep the MTO batteries in stock and they are knowledgable about them which makes them my exclusive source!

It's installed

Didn't do my homework very well. Was looking for a Loksound 5 with keep alive to use with my prewired Nix decoder buddy in UP 1804 switcher. Removed the decoder buddy and installed this ESU 58921. Wired in the rotary beacon and ditch lights front and back. Everything works great! My only minor gritch is the horn which is pretty anemic. I've ordered the Lokprogrammer so I can change this. No worries. Thanks.

Service is EXCEPTIONAL!!!

Everything always arrives before I expect it!!! Packaging is always great!!! My daughter loves the little treats in every order, by far my favorite online store!!!!!

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